FAQ - Managed Service

All you need to do is provide us with the conference hosts name and email address, the email addresses of all the participants, the date and time of your conference, whether or not you would want it recorded and a subject. We then send out an email asking for their attendance, the results of which will be provided to you prior to the conference start time.

The Managed Service can only be set up and managed during normal business hours between 08:30 and 17:30 Mon - Fri. Requests made outside these hours will not be handled until the next business day.

How much does it cost?
The Managed Service doesn’t cost you anything extra. Our service uses 03 numbers, so the cost is either FREE when using your landline or mobile phone contracts bundled minutes, or for the price of a local call (the same as 01 and 02 calls) if calling from a PAYG phone or if you do not have any bundled minutes. We do not charge monthly fees or per minute fees to use our service. International callers will need to check call costs with their network providers

How do I set it up?
Click on the Managed Service link on the homepage and fill out the brief form as accurately as possible. A copy of the details you provide will be sent to you to check over.

Can I use the service again?
You can. You can even use the same PIN but please be advised that if you want the conference recorded using a previous PIN, that PIN will need to have had call recording applied when requested.

How many people can I have in my conference?
A minimum of 5.



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